Our Terms and Conditions
  1. Whilst all reasonable care will be taken during execution of the works, no responsibility will be accepted for any faults or failures that may arise to existing pipework, fittings and equipment as a result of disturbance caused by the proposed works.

 

  1. The estimate is based on a non-intrusive survey of the property and therefore it is assumed that the existing system that we connect to is in good condition and working order. Should we find any faults with the existing system we reserve the right for correcting the same.

 

  1. Dismantling, clearing and reinstatement of any fitted cupboards to permit the proposed works to proceed will be charged at extra cost unless specified.

 

  1. If during the execution of the proposed works it is necessary to gain access to the floors below fitted carpets these will be lifted by us and laid back on completion. No re-stretching or fitting has been allowed for unless specified. For floors covered with thermoplastic tiles, vinyl sheet covering, cork tiles or laminate flooring no allowance has been made for re-instatement unless specified.

 

  1. During the execution of the proposed works it may be necessary to isolate water, gas and electrical services. This will be advised in good time and the period of isolation will be as short as possible.

 

  1. Whilst all holes formed during the execution of the proposed works will be made good on completion no allowance has been made for reinstatement of decorations. We do not guarantee to match existing brickwork where boiler flue terminals have been removed.

 

  1. No allowance has been made for casing in of pipework or painting and decorating of the new works.

 

  1. It has been assumed that unrestricted access to all the relevant parts of the property will be afforded to us during the course of the works. Any delays caused by restricted access not notified at the time of survey may be subject to an additional charge and/or delay in completion.

 

  1. Where other trades are involved in the works and these trades are not under our control. Any delays that may be caused to our progress by these trades may be subject to an extra charge and/or delay in completion.

 

  1. Unless specified the works will be carried out in one continuous visit. Extra visits at the request of you or caused by circumstances beyond our control will be subject to a surcharge and may affect the completion date.

 

  1. Ownership of any materials supplied whether fixed or unfixed shall not pass to you until payment in full has been received for said materials. We reserve the right to take whatever legal action may be necessary to secure payment for the works carried out and the materials supplied whether fixed or unfixed.

 

  1. No allowance has been made for out-of-hours working unless specified or to suit our own requirements.

 

  1. All dates and times given for the start of or duration of the works are given in good faith based on the information gained during the survey and our current workload commitments. These times may be varied due to unforeseen circumstances or to circumstances beyond our control. No liability will be accepted for late completion of the works in such circumstances.

 

  1. All materials supplied will be subject to the suppliers’/manufacturers’ guarantees.

 

  1. Whilst certain items may be specified by name or model we reserve the right to supply goods of a different manufacture providing they shall be suitable for the purpose intended.

 

  1. Any items or materials supplied by you for our fixing will be unpacked and inspected in your presence. Any faults found will be pointed out to you and it will be your responsibility to obtain replacement items. Any delays caused by faulty or damaged items may be chargeable and may result in us withdrawing from site affecting the completion date of the works.

 

  1. Any additional works you require to be carried out whilst the specified works are being executed will be charged at extra cost. An indication of such cost will be given and your agreement to same will be obtained before the additional works proceed.

 

  1. This estimate is open for acceptance for a period of 30 days.

 

  1. Terms of payment are given on the estimate for the works and it is a condition of acceptance that these are adhered to. We reserve the right to obtain a deposit for materials with the remaining balance to be paid in full upon completion of the works. We reserve the right to charge interest at the rate of 8% per annum on overdue accounts.

 

  1. The price specified in this estimate does not include for the removal of any dangerous waste materials such as asbestos found when carrying out the works. This will be subject to an extra charge.

 

  1. Acceptance of the estimate confirms acceptance of these conditions.

 

  1. Prior to commencement of work involving gas appliances the existing gas supply will be subject to a soundness test to check for compliance with Gas Safe Regulations. Any faults found will be advised to you and any rectification works required may be subject to additional charges.

 

  1. Should the works include a powerflush of the existing heating system it must be pointed out that whilst this treatment is generally harmless, dependent on the condition of the existing components the process may find weaknesses in the system. Should any such problems be encountered then any rectification works required may be charged at extra cost.

 

  1. Should the works include a new combination heating boiler unit connected to an existing system you should be aware that the higher pressures used by this type of boiler may find weaknesses in the existing system. Should any such problems be encountered then any rectification works required may be charged at extra cost.

 

  1. The estimate does not include for any parking fees levied in controlled parking zones (CPZ’s). Any such fees incurred will be passed onto you.

 

  1. It is your responsibility to ensure that all children and pets are kept away from the areas in which we are working.

 

  1. If the proposed works are being carried out in a leasehold property it is your responsibility to ensure that all necessary permissions have been obtained in writing from the landlord or managing agents. We do not accept any responsibility for any works carried out without the necessary permissions. We can furnish details of the proposed works if so required at additional cost.

 

Date published: August 2020